Articles by keyword «удовлетворенность клиентов»

Articles in journal «Humanities scientific researches»

Features of consumer behavior and their impact on modern marketing
March, 2014 Methods of research of competitors in benchmarking
July, 2014

Articles in journal «Economics and Innovations Management»

Udalova I.B., Kirillova K.V. Customer satisfaction: definition, the ways to measure and value for business

March, 2014